Connecting to Zendesk
Our Zendesk connector makes it a breeze to sync your Zendesk tickets to Caravel. To get started, first ensure that you have proper access to your Zendesk account to authenticate third-party connections. Also, you'll want to make sure you have your Zendesk subdomain handy.
Once you have these two things, navigate to Connections in the main nav menu and select Connect on the Zendesk option.
Zendesk connection option
In the resulting screen, input the unique id of your Zendesk subdomain into the input field. Your subdomain will be
Zendesk connection authenticate form
Hit Authenticate and you'll be redirected to Zendesk. If you're already logged into Zendesk you should be good to go. You can go back to Caravel and your connection is ready for you to use.