Our Zendesk connector makes it a breeze to sync your Zendesk tickets to Caravel. To get started, first ensure that you have proper access to your Zendesk account to authenticate third-party connections. Also, you'll want to make sure you have your Zendesk subdomain handy.
Once you have these two things, navigate to Connections in the main flyout menu and select Connect on the Zendesk connection.
In the resulting screen, input the unique id of your Zendesk subdomain into the input field. Your subdomain will be
Hit Authenticate and you'll be redirected to Zendesk. If you're already logged into Zendesk you should be good to go. You can go back to Caravel and your connection is ready for you to use.
To start syncing data from your Zendesk connection, you must create a Source that tells Caravel which tickets to import.